Shipping policy

Last Updated: 25-07-2026

Who We Are

KHARITES ("we," "us," or "our") operates the website kharitesshop.com (the "Site"). Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

Shipping Range

Delivery Area: We currently ship within the US.
Future Expansion: We are considering expanding our delivery areas.

Order Processing Time

Processing Time: Orders are processed within 2 business days after payment is confirmed (Monday to Friday).
Business Days: Orders placed on weekends or public holidays begin processing on the next business day.
No Processing Days: Orders are not processed on weekends or public holidays.

Shipping Time

Shipping Time: After processing, orders are dispatched and typically arrive within 5–10 business days, depending on the destination.
Estimated Total Delivery: In most cases, you can expect your order roughly 7–12 business days after payment (processing time plus shipping time).

Shipping Process

Courier Services: We use reliable carriers such as DHL and FedEx, along with other trusted couriers, for all shipments.
Tracking Information: After your order is shipped, you will receive an email with tracking details.

Lost or Damaged Items

Damaged Orders: If your order arrives damaged, please contact us within 7 days of delivery so we can arrange a resolution.
Lost Orders: If your order does not arrive within the estimated timeframe, please reach out to us and we will open an investigation with the carrier on your behalf.